Private channels

Private channels are visible to invited participants only.

• There is a maximum of 32 participants.

• Both agents and users count towards this limit.

• You can create a new private channel at any time by clicking the [ + ] button next to your channels list and turning Private channel to ON.

• You can invite friends or agents to a private channel by;

  • Inviting via the [ . . . ] settings button on a chat in the active chats list

  • Inviting via the quick invite button in the active chat title bar